Customer Retention
Keep the clients you worked hard to win.
Retention tools help you notice who has not returned and reach them appropriately.
What it does
- Rebooking reminders
- A timely reminder based on the interval that suits the service.
- Client segments
- Group clients by visit history or service interest.
- Promotions and referrals
- Campaigns for offers, birthdays and client referrals.
- Client feedback
- Ask how the visit went, and act on the answer.
How it fits your business
- Working alone
- Regular clients are your business. Small reminders keep the relationship going.
- Salons and spas
- Promote packages to the clients they suit.
- Several locations
- Campaigns by location, where the account setup allows.
What we will not promise
We would rather state the limits now than disappoint you later.
- A points, balance and redemption loyalty system: that would be custom development
- A guaranteed improvement in client retention
- Contacting clients without their consent
Common questions
Does SalonTick include a loyalty points programme?
No. Promotions and rebooking campaigns are available. Points, balances and redemption would be custom development.
Tell us how your beauty business runs.
We will recommend the right plan for your business, with no commitment.
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